Shipping policy
Delivery
- The Product is shipped to the address indicated by the Customer in the Form, unless the Parties agree otherwise.
- The Product is delivered by a courier company or through a postal operator, at the Customer’s choice. A parcel sent through a postal operator should be delivered within 7 business days of the date the Goods are dispatched, and a parcel sent through a courier company within 7 business days of the date the Goods are dispatched.
- The Customer may collect the Goods in person at: Przemysłowa 24, 32-083 Balice, Poland.
- Together with the Goods, the Seller shall hand over to the Customer all accessories of the Goods, as well as operating and maintenance instructions and other documents required by generally applicable law.
- The Seller states that:
- upon handing over the Goods to the Customer or to the carrier on the Customer’s behalf, the benefits and burdens relating to the Goods, and the risk of accidental loss of or damage to the Goods, pass to the Customer. In a sale to a Consumer, the risk of accidental loss of or damage to the Goods passes to the Consumer upon handing over the Goods to the Consumer. Handing over the Goods to a carrier by the Seller is deemed to be handing over the Goods if the Seller had no influence on the Consumer’s choice of carrier;
- acceptance of the shipment containing the Product by the Customer without reservations extinguishes claims for loss or damage in transit, unless: a) the damage was recorded in a written report before the shipment was accepted; b) such a report was not drawn up due to the carrier’s fault; c) the loss or damage resulted from the carrier’s wilful misconduct or gross negligence; d) the entitled person discovered damage that could not be noticed from the outside after accepting the shipment, requested within 7 days that its condition be determined, and proved that the damage occurred between the acceptance of the shipment for carriage and its delivery.

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